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Travel Processes for Faculty & Staff Accompanying Students Abroad

Student-related travel has a very different risk profile than business travel (travel not accompanying students abroad). USF faculty and staff accompanying students abroad are required to register for the travel medical and evacuation insurance coverage as part of the university’s student-related travel group policy. Thus, any faculty and staff accompanying students abroad should not register for the university’s faculty/staff business travel insurance coverage and are required to only register for coverage through the university’s student-related travel group policy.

  • **Note: High-risk destinations will require a thorough review and approval by the USF Health High-Risk Travel Assessment Committee and the USF World Global Risk Assessment Committee (GRAC).  A high risk destination is any country for which the U.S Department of State has issued a travel advisory risk level 3 or 4. Check the travel risk level status here.

    • Once the group proposal is completed and reviewed by USF Health International, the program leader will receive a unique student registration program link which shall be provided to all student participants to register for travel.
  • ALL faculty, staff, and non-student participants are required to register for travel and the university’s medical and evacuation insurance by completing the appropriate application below:

    Travel Applications for all Health Program Participants Deadline:

    • Online Travel Registration Application - Due 45 days prior to departure date
  • USF Health Faculty-led Program Final Participant Form Deadline:

    • Final Participant Approval Form - Due 45 days prior to departure date

    Download the USF Health Faculty-led Study Abroad Program Final Participant Form

  • Orientation Requirements for Associate Travelers and Student Leaders

    (Includes all faculty, staff, residents, post-docs and any non-USF participant)

    1. USF System Clery Act Training (CSA) - required for all student group leaders and associate travelers participating in a university-related travel program as dictated by USF Policy, Florida Law and Federal Law. Review attachment for further details.
      • To register- Log onto http://my.usf.edu. Under Business Systems, select GEMS Self Service. At the main menu (top left of screen) select Self Service > Learning and Development> Request Training Enrollment. Search by Course Name: CSA Orientation-Online Trng and View Available Sessions. (Hint: Search "CSA")
    2. Title IX Responsible Employee Training (RE) - required for all student group leaders and associate travelers participating in a university-related travel program as dictated by USF Policy, Florida Law and Federal Law. Review attachment for further details.
      • To register- Log onto http://my.usf.edu. Under Business Systems, select GEMS Self Service. At the main menu (top left of screen) select Self Service > Learning and Development> Request Training Enrollment. Search by Course Name: Title IX Responsible Empl Trng and View Available Sessions. (Hint: Search "Title")
        If a suitable date and time is unavailable, please contact healthglobal@usf.edu
    3. Complete the International Risk and Security Orientation (IRSO) - (required completion of the full length, face-to-face session once every 2 years; online refresher acceptable on off years)
      • To register- Log onto http://my.usf.edu. Under Business Systems, select GEMS Self Service. At the main menu (top left of screen) select Self Service > Learning and Development> Request Training Enrollment. Search by Course Name: EAO Risk & Security Orientation and View Available Sessions.
        If a suitable date and time is unavailable, please contact healthglobal@usf.edu

    Student Participants

    Student participants are required to complete the online USF Health Student Pre-departure orientation course via CANVAS.

    1. Student participants will receive an email invitation to join the online CANVAS course within 5-10 business days of initiating online travel application.

    Non-USF trip participants

    Contact healthglobal@usf.edu for details on how to register for Pre-departure orientation requirements

    • Medical, safety, and security coverage is provided and paid for by USF for all properly registered USF international travelers for trips abroad for up to 365 days. International SoS (ISoS) is our provider of these comprehensive services.
    • The insurance is managed by a third-party administrator (Gallagher) that processes claims to the insurance company and covers travelers for the period of official travel and up to 14 days on either end of the official travel in the event a traveler arrives early or departs late from their period of official travel up to 365 days of coverage.
    • The university’s medical & evacuation insurance does not include trip cancellation coverage or travel insurance (theft, costs due to delays in travel time, etc.), or pre-existing conditions. If you are concerned about travel insurance coverage, you are advised to seek travel insurance coverage through your own carrier. 

    Call ISOS for any travel-related health, security, or personal wellness emergency. Your policy benefits will cover you if you become ill, injured, or your program location is deemed unsafe. If you become ill while abroad please contact ISoS through the ISoS Assistance App. You will need to identify yourself and provide them with our USF ISoS policy number (399GDA1018486IT).

    To use USF's health insurance, after consulting with on-site staff, call International SoS at +1-215-942-8478 (collect calls accepted worldwide) – when calling, reference member ID 399GDA1018486IT.

    We strongly suggest that ALL travelers download the ISoS App onto a phone that they will have with them during travel. Take hard copies of ISoS phone number and USF’s ID number in case your phone is lost or unavailable. 

  • QR code for the ISOS Assistance Application

    The ISoS Assistance Application is a digital safety and security desktop and mobile app. It enables you to stay in contact with ISoS Global while traveling worldwide for work, research, or education. The App provides a 24/7 live chat for phone assistance, security, and medical content for all destinations, as well as valuable travel tools, such as planners and notifications. It is required that you have this app on your phone while traveling.

    To use the ISOS Assistance Application, you must first download the ISoS Assistance App to your smartphone. Scan the QR code (left) to download the App or search for “International SoS Assistance App” via iOS App Store, Google Play, or App World.

    Once you have downloaded and installed the app, follow the easy "getting started" instructions. For more info on how to establish an account, register, and use the application please visit the ISoS Assistance App website.

  • Program leaders are required to organize and conduct a program-specific travel and safety pre-departure orientation with all group participants before departure (recommended to be completed within 1 week of travel departure date).  Program leader shall review detailed program itinerary, accommodation and transportation details, safety precautions, participant expectations and important in-country and group contact information.

  • It is strongly recommended that travelers follow the Centers for Disease Control and Prevention (CDC)'s travel guidelines regarding prophylaxis and vaccinations for their travel destination(s). Visit the CDC's website for country specific travel health information.