USF Heath Has New Phone Numbers

Important update to our patients and health care partners: USF Health is changing phone numbers that reach our central call centers. During this transition, we are replacing many of our numbers that start with 813-974 and assigning new numbers that start with 813-821. Rest assured that your care will not be impacted by this change.

For updated numbers, please click here.

USF Tampa General Physicians 

USF Health and Tampa General Hospital are launching a new organization that will advance care for this region’s patients and their families, and will form one of the largest academic medical groups in Florida. Learn more…

New Medical Records Feature

USF Health has added a new feature where you can directly request a copy of your health medical records. To request a copy, please visit USF Health Medical Records.

Monkeypox (MPX) Information

Monkeypox (MPX) is a rare disease caused by infection with the onkeypox virus. Monkeypox virus is part of the same family of viruses as variola virus, the virus that causes smallpox.

Monkeypox symptoms are similar to smallpox symptoms, but milder, and monkeypox is rarely fatal. Monkeypox is not related to chickenpox. Click here for detailed information regarding symptoms, spread, and prevention.

Vaccination against monkeypox is available at USF Health for high risk populations and people who have been exposed to monkeypox.

USF Health is currently offering COVID-19 (including third shot and boosters) vaccines to patients, employees and individuals in the community who are age 6 months or older.   

To schedule your vaccine appointment please log into MyChart. If you/your child does not have a MyChart account, email covidvaccine@usf.edu to schedule your appointment. If you have login or other MyChart portal issues, please email mycharthelp@usf.edu for assistance.
 

COVID Vaccine Information  

• The Pfizer vaccine is authorized for people age 6 months or older. 
• Pfizer bivalent vaccine: Patients aged 5 years and older are eligible to receive the updated (bivalent) booster 2 months after their last primary dose or their last monovalent booster dose. Patients aged 6m to 4 years old are also eligible for the updated (bivalent) vaccine as the third dose of their primary series (not a booster) at least 8 weeks after the second dose. After the third dose; there is no recommendation for an updated (bivalent) Pfizer-BioNTech booster for this age group at this time.
• All individuals under age 18 receiving a vaccine must be accompanied by a guardian and complete the COVID-19 vaccine screening and consent form.

Florida Dept. of Health Covid-19 Response. 

Vaccine Information 

COVID, Flu and RSV Testing and Vaccines at the Established Patient Acute Care Clinic

For the convenience of our patients, USF Health now offers COVID, flu and RSV testing along with various vaccines at the Established Patient Acute Care Clinic. Please see below for more information.

Established Patient Acute Care Clinic 
USF Health Morsani Center for Advanced Health Care
13330 USF Laurel Drive
Tampa, FL 33613
First Floor, Suite 1012

All services will be by appointment only.  

COVID, Flu and RSV Testing
Monday through Friday at 8AM
Schedule by calling 813-821-8038, option 6 or via MyChart  

Vaccines (COVID Monovalent, COVID Bivalent, Flu vaccines, and Monkeypox)
Monday through Friday 8:30 AM - 10:00 AM and 2:00 PM- 3:30 PM
Schedule by calling 813-821-8038 option 1 or via MyChart

We encourage everyone to review these additional vaccination resources:

• County vaccination clinics (myvaccine.fl.gov)
• Publix pharmacy
• Walmart pharmacy
• Sam’s Club pharmacy
• Winn Dixie pharmacy    

Review New Guidelines for PPE, Masks, and Safety Measures

Based on updated guidance from the CDC, USF Health supported clinics will no longer require the routine use of masks by Team Members, Providers, Patients and Visitors starting Tuesday October 11. 

The use of masks will be optional except for the following circumstances:

• Patients and visitors experiencing fever or respiratory symptoms
• Patients or team members who are within 10 days of exposure COVID-19 regardless of vaccination status or symptoms
• Please notify your care provider or care team member if you prefer them to wear a mask.    

In all instances for all patients 

If you are exhibiting any of these symptoms before your scheduled appointment, please call (813) 821-8038 and press option 6. 

• Fever
• Cough
• Shortness of breath
• Chills
• Muscle pain
• Headache
• Sore throat
• New loss of taste or smell
• Diarrhea 

COVID-19 Testing  

If you are an established USF Health patient and would like to be tested for COVID-19, please call (813) 821-8038 and press option 6. 

Parking for your in-person appointment

• Valet parking is available at the USF Health Morsani Center for Advanced Healthcare.
• Valet parking is available at the USF Health South Tampa Center for Advanced Healthcare for all visitors for $5, including those with disability permits. Alternatively, visitors with a disability permit who do not wish to use valet may self-park in the garage free of charge and use the courtesy shuttle service from the garage to their destination, round trip. We may make exceptions and park visitors curbside without charge in special circumstances such as a visitor whose disability prevents them from being able to park in the garage (vehicles with hand controls which cannot be valeted) or from being able to use the courtesy shuttle.

Billing

In addition, we have also made updates to our billing policies during this time and continue to offer financial assistance to those with financial hardships. 

MyChart 

USF Health strongly encourages all patients to sign up for MyChart – our free online portal offering patients personalized and secure access to portions of your medical records. With MyChart, you can communicate with your medical care team, view your health summary and routine lab results, review your statements, and pay bills online, request prescription renewals, and more. Signing up is easy – simply call (813) 821-8038 and request an activation code. This code will enable you to log in and create your own user ID and password. You may also request an access code to create a MyChart account at your next office visit.