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Patient Resources

Insurance Plan Information

The following list contains currently accepted insurance plan providers and health product types. If you would like to confirm that we are participating with your specific health plan, contact us at:

You can also confirm if the provider or specialty is covered by calling your health care plan directly.

Definitions

(Please note this list is subject to change)

  • Commercial: Healthcare provided by public and private companies instead of by the government, usually obtained through an employer.
  • Health Maintenance Organization (HMO): Health coverage restricted to only providers considered in-network.
  • Preferred Provider Organization (PPO): Health coverage allowing patients to see providers that are considered in-network or out-of-network, but premiums are usually higher. 
  • Exclusive Provider Organization (EPO): Health coverage that doesn’t require a primary care physician or a referral for a specialist, but it usually requires staying in-network. 
  • Point of Service (POS): A blend of HMO and PPO where a person needs a referral for a specialist and will have some out-of-network benefits. 
  • Qualified Health Plan (QHP): Certified by the Health Insurance Marketplace to provide essential health benefits. 
  • Exchange: Another word for Health Insurance Marketplace and insurance obtained from this marketplace. 
  • Medicare: Federally funded and operated health insurance program for those 65 years or older, disabled people under 65, and those with special circumstances.
  • Medicaid: Federal and state program for low-income families, seniors, and people with mental or physical disabilities. 
  • Affordable Care Act (ACA): Marketplace or exchange service for health insurance. Also known as Obamacare or Bidencare.

Currently Accepted Insurance Providers

Aetna Better Health

  • Medicaid

  • Florida Healthy Kids

Aetna/Coventry Health Plans  

  • HMO, PPO, POS

  • Medicare HMO, PPO, POS – Specialty Only

Ag Administrators

Ambetter (A Sunshine Health Product)

  • Exchange

American Specialty Health (ASH)

  • Chiropractic Services Only

AvMed  

  • HMO

  • Entrust

Beech Street

Blue Cross Blue Shield

  • Florida Blue

    • Health Options (BlueCare) – HMO

    • Preferred Patient Care (PPC) - PPO 

    • Chiropractic Services

    • Medicare Advantage HMO and PPO

    • Advantage 65 - Medicare Supplement

    • NetworkBlue (BlueOptions) – PPO

    • BlueSelect – PPO

    • Exchange Plans - excluding myBlue

    • Truli for Health – Commercial, Specialty Only

    • myBlue HMO – Specialty Only

    • SimplyBlue HMO (effective 10/1/2026) – Specialty Only

  • Blue Cross Blue Shield (all states)

Cigna Healthcare of Florida

  • Chiropractic Services

  • HMO/PPO

Clear Health Alliance (CHA)

  • Medicaid

CorVel

  • PPO And Auto Medical

  • Workers' Compensation

Curative (effective 10/1/2026)

  • PPO/EPO

Devoted

  • Medicare HMO, PPO, D-SNP

Doctors Healthcare Plans (effective 4/1/2026)

  • Medicare HMO, D-SNP

  • Specialty Only

Empath LIFE

  • Program of All-Inclusive Care for the Elderly (PACE)

  • Living Independence for the Elderly (LIFE)

  • Specialty Only

Employers Health Network (EHN)

Evolutions Healthcare Systems

  • PPO 

Florida Community Care

  • Medicaid

Freedom Health

  • Medicare HMO

  • Specialty Only

Galaxy Health Network

  • Commercial

HealthSpring

  • Medicare HMO, PPO

Hillsborough County Health Care Plan (HCHCP)

Humana

  • Behavioral Health

  • Healthy Horizons - Medicaid

  • Medicare HMO/PPO

InnovAge

  • Program of All-Inclusive Care for the Elderly (PACE)

  • Living Independence for the Elderly (LIFE)

  • Specialty Only

Longevity Health Plan

  • Medicare HMO I-SNP

Molina Healthcare, Inc.

  • Exchange

  • SMMC Medicaid – MMA, LTC and SMI Specialty

  • Children’s Medical Services (CMS)

MultiPlan (Claritev)

  • PPO

Oscar

  • ACA/Commercial/Exchange/Metal Tiered

  • Behavioral Health (Optum)

Private Healthcare Systems (PHCS)

  • PPO

Quality Health Management

  • Commercial

School Insurance of Florida

  • Preferred Provider Network for Hillsborough / Pasco County School Athletic Programs

Simply Healthcare Plans

  • Medicaid HMO

  • Medicare HMO – Specialty Only

  • Florida Healthy Kids

Solis Health Plans

  • Medicare HMO

Sunshine Health

  • Medicaid HMO

  • Florida Healthy Kids

TRICARE (CareSource Military & Veterans)

  • Active-duty family members, Retirees and Retiree family members

·       Prime Demo

TRICARE (Humana Military)

  • Active/Retired Military and Their Family

  • Prime and Select

  • Behavioral Health

Ultimate Health Plan

  • Medicare HMO

  • Specialty Only

United Healthcare

  • Commercial

  • Exchange

  • Medicaid

  • Medicare HMO & PPO

  • Behavioral Health (Optum)

  • Veterans Affairs Community Care Network (VA CCN) (Optum)

WellCare

  • Medicare HMO

  • Specialty Only

Other ways to connect with USF Health

At USF Health we strive to provide you with the best patient care. Our staff is available to help you and your family with questions or concerns regarding your visit. The following are additional patient resources to connect you.

For pre-authorizations, billing, insurance questions, referrals and medical records, please contact:

Patient Service Department

Phone: (813) 821-8004
Toll Free: 1-800-933-8672
Representatives are available to assist you Monday - Friday from 9AM - 4PM.

Referrals

Phone: (813) 821-8057
Fax:(813) 821-8090

Medical Records

Phone: (813) 821-8911
Fax: (813) 821-8382

If you are experiencing issues or would like to provide feedback about your experience with USF Health, please contact:

Patient Relations Coordinator
(813) 821-9151
patientrelations@usf.edu