USF continues to closely monitor the evolving coronavirus outbreak. More info.

Telehealth virtual appointments are now available. Learn more.

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(813) 974-2201

Refer a Patient

Patient Resources

Welcome to USF Health! Our board-certified physicians deliver care to patients coming from all over the Tampa Bay area, throughout the state of Florida, and from around the country. We have put together this Patient Resource Guide to help you whether you are coming from Tampa, St. Petersburg, Wesley Chapel, Lakeland, or visiting from thousands of miles away.

For Appointments, please call 813-974-2201 or toll-free 888-USF-DOCS (888-873-3627).

Interpretation Services Available: When scheduling your appointment, sign language or foreign language interpretation services are available at no cost to you.

The 21st Century Cures Act and MyChart

USF Health patients will now have expanded MyChart-based access to most of their clinical data.  A new federal rule called the 21st Century Cures Act, which is going into effect in 2021 is designed to give patients more control over their personal health information.

Starting on Nov. 2, 2020, USF Health will provide nearly all physician-generated clinical documentation related to your visits with USF Health providers and release them to you via MyChart.

Once your physician completes the notes and documentation associated with your USF Health appointment, those details will automatically be sent to you’re your MyChart account.

This more complete documentation will include lab results, imaging results, and pathology results, along with completed notes and orders related to your visits with USF Health providers.

To learn more visit our USF Health 21st Century Cures Act: FAQ page. 



COVID-19 Patient Information

If you are a patient receiving care at USF Health, please read the following patient resources.  
Telehealth

USF Health Telehealth

Virtual telehealth medical consultations that extend into your home to meet your medical needs.

MyChart

MyChart is the online connection to our USF Health doctors and providers, and your health information. Making life better and more convenient for you.
Patient Forms

Patient Forms

Download patient forms you need to fill out in advance of your appointment.
Insurance Billing

Insurance Billing

Addresses frequently asked questions.
Referral Information

Referral Information

Helps you navigate our system with or without a physician referral.

Physicians Directory by Specialty 

Directory for physicians and other health care providers 

Billing

Billing & Payment

Answers to common billing questions and contact information.
Physicians Directory

Find a Doctor 

Find  Doctor by Specialty and Other Health Care Professionals.
Locations & Maps

Locations & Maps

Listing of all the locations Doctors of USF Health see patients at and quick links for more info.
Planning Your Visit

Planning Your Visit

A step by step guide for scheduling and preparing for your appointment.
Family Accommodations

Family Accommodations

Options on where family members can stay while care is being provided to a loved one.
Patient Rights

Patient Rights

Information to educate patients on their rights.
Privacy

Privacy

Information about HIPAA compliance and patient privacy rights.
On-Site Patient Labs

On-Site Patient Labs

Expedite your lab work using our on-site collection labs.

Clinical Research

Advancing our understanding of disease and its treatment.

Electronic Health Records

Request a copy of your up-to-date medical records.

On-site Pharmacy

Have your prescriptions filled at Pharmacy Plus, on the first floor of the Morsani Center.

Community Outreach

Find the many ways to connect to our community events and support groups. 

Other ways to connect with USF Health

Patient AdvocateOur goal is to provide you with the best patient care. Our staff is available to help you and your family with questions or concerns regarding your visit. 

For scheduling concerns, please call 813-974-2124.  

For pre-authorizations, billing and insurance questions, please call the Patient Service Department: 813-974-0509 (toll free number 1-800-933-8672). Representatives are available to assist you Monday thru Friday 9 a.m. to 4 p.m.   

For referrals, please call 813-974-3651. 

For patient and provider documents specific to referrals, please fax them to 813-905-9923.  

To request medical records, please call 813-974-9818. 

Please ask to speak with the clinic manager if you have concerns about the quality of care that you or a family member are receiving or have received at an appointment.  If your concern involves a member of the medical team, please ask to speak with your attending physician. If you feel your issue wasn’t resolved, please call our Patient Relations Coordinator at 813-974-0430.