Patient Resources

Welcome to USF Health! Our board-certified physicians deliver care to patients coming from all over the Tampa Bay area, throughout the state of Florida, and from around the country. We have put together this Patient Resource Guide to help you whether you are coming from Tampa, St. Petersburg, Wesley Chapel, Lakeland, or visiting from thousands of miles away.

For Appointments, please call (813) 821-8038 or toll-free 888-USF-DOCS (888-873-3627).

Interpretation Services Available: When scheduling your appointment, sign language or foreign language interpretation services are available at no cost to you.

COVID-19 Patient Information

If you are a patient receiving care at USF Health, please read the following patient resources.

USF Health Telehealth

Virtual telehealth medical consultations that extend into your home to meet your medical needs.

MyChart

MyChart is the online connection to our USF Health doctors and providers, and your health information. Making life better and more convenient for you.

Patient Forms

Download patient forms you need to fill out in advance of your appointment.

Patient Experience

USF Health would like to address your concerns. We want to hear from you.

Insurance Information

Addresses insurance provider information

Referral Information

Helps you navigate our system with or without a physician referral .

Physicians Directory by Specialty

Directory for physicians and other health care providers

Billing & Payment

Answers to common billing questions and contact information .

Find a Doctor

Find Doctor by Specialty and Other Health Care Professionals.

Locations & Maps

Listing of all the locations Doctors of USF Health see patients at and quick links for more info.

Planning Your Visit

A step by step guide for scheduling and preparing for your appointment.

Family Accommodations

Options on where family members can stay while care is being provided to a loved one.

Patient Rights

Information to educate patients on their rights.

Privacy

Information about HIPAA compliance and patient privacy rights.

On-Site Patient Labs

Expedite your lab work using our on-site collection labs.

Clinical Research

Advancing our understanding of disease and its treatment.

Electronic Health Records

Request a copy of your up-to-date medical records.

On-site Pharmacy

Have your prescriptions filled at Pharmacy Plus, on the first floor of the Morsani Center.

Community Outreach

Find the many ways to connect to our community events and support groups.

USF Health Fact Sheet

Visit the Fact Sheet to learn about the growth and progress of academic medicine at USF Health.

Other ways to connect with USF Health

Patient Advocate Our goal is to provide you with the best patient care. Our staff is available to help you and your family with questions or concerns regarding your visit.

For scheduling concerns, please call (813) 821-8038.

For pre-authorizations, billing and insurance questions, please call the Patient Service Department: (813) 821-8004 (toll free number (1-800-933-8672). Representatives are available to assist you Monday thru Friday 9 a.m. to 4 p.m.

For referrals, please call (813) 821-8057.

For patient and provider documents specific to referrals, please fax them to (813) 821-8090.

To request medical records, please call (813) 974-9818.

At USF Health we strive to give our patients a positive experience. If you are experiencing issues on your patient journey or would like to provide feedback contact our Patient Relations Coordinator at (813) 821-9151 or email us at patientrelations@usf.edu.