Operational planning consists of working with stakeholders to turn an idea into a detailed, actionable plan that outlines the required steps to operationalize the idea and takes into consideration organizational requirements, available resources, and best practice models. 

Helping organizational units to improve performance through analysis of current state and development of future plans. 

The art of moving a group of people through meetings or planning sessions to successfully achieve a specific goal.

• In meeting series facilitation, OSI works with stakeholders to plan guide and manage a series of meetings tied to a strategic initiative. Meetings may be focused on multiple topics and are designed to achieve set objectives over a period of time.
• Workshop facilitation involves guiding and leading a collaborative session focused on a singular topic where stakeholders are actively engaged in achieving a desired output. Common workshop activities include ideation, brainstorming, process improvement, analyzing and solving complex problems, and making decisions.

The purpose of change management is to develop strategies and action plans for effecting change, controlling change, and helping people to adapt to changes within the organization.