USF Health is providing COVID-19 vaccinations by invitation and appointment only to patients and employees who meet eligibility criteria defined by Florida Executive Order as supply of vaccine permits. Learn More.

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(813) 974-2201

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Patient Experience

Concerns and Complaints

USF Health would like to address your concerns.  We are committed to ensuring that every individual who comes to us for healthcare receives the highest level of care in a compassionate and supportive environment.  Please email Patient Experience/Patient Relations at or call (813) 974-0430.  We will follow-up on your matter thoroughly.

The Patient Experience/Patient Relations office is open Monday through Friday 8:00 AM – 5 PM.  We are closed during the holidays and on weekends. 

We can assure you that your concerns will be taken seriously and we will address in the appropriate manner.

Submit a Compliment

USF Health appreciates your feedback.  If you would like to submit a compliment, our Patient Experience/Patient Relations Department will ensure it is shared with the appropriate members of our team.  Please email  If you have additional questions or comments, our Patient Experience/Patient Relations staff can also be reached by phone at (813) 974-0430.

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