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Contact GME

Contact GME

The GME Office is available to assist you with your questions and concerns. 

Frequently Asked Questions

Credentialing & Verification

Requestors should not contact any of the individuals listed below directly with credentialing or verification requests.

Please refer to our credentialing page for the process, as well as the email address of the credentialing team.

Program Directory

For a complete list of department contacts download the program directory here. 


Cuc Mai, MD, FACP

Cuc Mai, MD, FACP

Designated Institutional Official

Brad Clark, MBA, MS

Brad Clark, MBA, MS

Director, Graduate Medical Education
bradclark@usf.edu

professional headshot of Helen Memoli

Helen Memoli, MBA

Associate Director
hmemoli@usf.edu

  • GMEC
  • GMEC Subcommittees
  • Self-Study Preparation
  • Policy & Procedures
  • Dashboards
headshot of Brittany Burrell

Brittany Burrell

Assistant Director
brittanyburrell@usf.edu

  • New Innovations Management

  • Onboarding Management

  • Trainee Contracts

  • Clinical Learning Environment Subcommittee (CLE)

headshot of Hannah Ware

Hannah Ware, MBA

Senior Academic Services Administrator
hannahf@usf.edu

  • Residency Management

    • Hiring/Termination

    • Moonlighting and Leave Requests

    • Benefits

  • ECFMG/Visas

  • FL Board of Medicine / FL Board of Osteopathic Medicine (Licensure)

  • Resident Advisory Council (RAC)

  • Website management

  • Credentialing

headshot of Heather Ranado

Heather Niezgoda

Administrative Assistant
heatherranado@usf.edu

  • Meeting Scheduling
  • General Administrative Support
  • Contracts
Caroline Kuehling

Caroline Kuehling

Academic Services Administrator
ckuehling@usf.edu 

  • Program Administrator Onboarding

  • Off-Site Rotations

  • Special Assessment Subcommittee (SAS)

  • Special Projects with Accreditation

  • ERAS User Management

Carmela Villanueva, MBA

Carmela Villanueva, MBA

Academic Services Administrator
cvillanueva3@usf.edu

  • BLS, ACLS, PALS, NRP, ATLS Certifications

  • Credentialing

  • Lab Coats

  • Pagers

  • Patient Safety Council

  • USMLE/COMLEX

  • Visiting Residents

headshot of Teresa Flaitz

Teresa Flaitz

Academic Services Administrator

teresaflaitz@usf.edu

  • USF/AMA Online Modules
  • Resident Onboarding Support
  • Monthly Rotation Verifications
  • Research Subcommittee
  • Credentialing (FCVS)
  • Offer Letters
headshot photo of Caitlynn Runnells

Caitlynn Runnells

Academic Services Administrator

runnellsc@usf.edu

  • PA Float

  • Program Review Subcommittee

  • WELL Subcommittee

  • Accreditation 

Aiying Zhen, MA

Aiying Zhen, MA

Fiscal and Business Analyst
azhen@usf.edu

  • Billing
  • Reimbursements & Payments
  • Affiliate Contracts
front camera image of smiling woman wearing black shirt

Joan Faull

Fiscal and Business Specialist

joanfaull@usf.edu

  • Finance Support

  • Pre-Approvals

Victoria Wales

Victoria Wales

Support Services Staff
vwales@usf.edu

  • Program Letters of Agreement (PLA)
  • Graduate Medical Education Committee (GMEC)
  • New Sites
  • Accreditation 

Stephanie M. Tomlinson, MLIS, AHIP

GME Librarian

  • Faculty Development
  • Shimberg Library Access