Anti-Virus & Malware Prevention

Description

Computer viruses, worms, and other malicious software can destroy important data, compromise security, and generate a large volume of network traffic. Infected computers can have a disastrous effect on the USF Health network. They can also put a strain on the campus's ability to accomplish core business activities and instructional functions. In order to protect the campus computing infrastructure, you must have antivirus software installed and updated on your computers. We ensure those measures are in place on your computers, laptops, and all online accounts used at USF Health.

How to Request this Service

Visit the Client Portal to submit a request for this service. Please remember to be as detailed as possible so that Health IS can quickly fulfill the request.

Visit Client Portal

A service request can also be submitted by calling (813) 974-6288; emailing support@health.usf.edu; or visiting livechat.health.usf.edu.

Charge

‚ÄčThis service is included at no cost for all USF Health account holders.

Eligibility


  • Faculty

  • Staff

  • Students

  • Other

Availability

Customers can submit requests for this service any time, but installations and troubleshooting are available only during normal business hours (Monday-Friday from 8:00 am - 5:00 pm). Requests submitted after hours will be processed the next business day.

Support

Technical assistance is available during normal business hours (M-F 8am-5pm) by calling our service desk at (813) 974-6288 or by selecting the "Submit a Support Request" or "Chat with a Support Tech" buttons on the right side of this page.

Options for this Service

There are no additional options at this time.