Video Bridging Services
At times you may need a video conference to connect to numerous institutions or sites (more than three) for a web conference. If that is the case, then a video conference bridge may be required. USF Health IS offers support for a bridged conference call of up to 25 participants (ten of which can be offsite).
How to Request this Service
Visit the Client Portal to submit a request for this service. Please remember to be as detailed as possible so that Health IS can quickly fulfill the request.
The charge of a bridge call varies depending on the conference specifics and number of endpoints. A video conferencing tech is also recommended for live layout changes and support for a fee of $60/hour.
Video Bridging services can be requested any time through the Technology Services Request system. Any request entered after hours will be worked on the next business day, and after hours services can be scheduled if the event is not during normal business hours.
Technical assistance is available during normal business hours (M-F 8am-5pm) by calling our service desk at (813) 974-6288 or by selecting the "Submit a Support Request" or "Chat with a Support Tech" buttons on the right side of this page.