Software Installation (PC or Apple)
Health IS offers assistance installing licensed software on to USF and Faculty Practice owned desktops and laptops (PC and Mac). Examples can include newly acquired academic, research, or administrative applications. Proof of purchase or license ownership will be required for installation to take place.
How to Request this Service
Visit the Client Portal to submit a request for this service. Please remember to be as detailed as possible so that Health IS can quickly fulfill the request.
There are no charges for this service unless the software requires server or database resources to function properly. At that time an analysis will be performed to determine the need.
Technical assistance is available during normal business hours (M-F 8am-5pm) by calling our service desk at (813) 974-6288 or by selecting the "Submit a Support Request" or "Chat with a Support Tech" buttons on the right side of this page.
Options for this Service
Options will be determined when the technician discusses the technology options with the customer after gathering needs.