Step 1: Get your Student ID number

Your U Number is your unique identifier at USF. You will need it to request your Health account. If you are a former USF Student and already know your U-number, please skip this step.

1. Access the U-number retrieval: https://netid.usf.edu/tools/lookup_usfid/public/
2. Enter your date of birth (mm/dd/yy) and social security number (no dashes)
3. Type in the security password shown on the screen.
4. Click Submit.
5. Write the number down.

Step 2: Get your USF Health Account

Accessing USF Health Accounts, New Account Request

1. Open your web browser and go to url: http://health.usf.edu/is.
   The USF Health Information Services home page will open. See Figure 1.

   

   Figure 1:USF Health Information Services home page, request new account link. (Click image to enlarge)

2. Click on Request New Account.

   The New Account Request page will open.

New Account Request Pre-requisites for Students

Step 1 - Get your Student ID number

Your U Number is your unique identifier at USF. You will need it to request your Health account. If you are a former USF Student and already know your U-number, please skip this step.

1. Access the U-number retrieval: https://netid.usf.edu/tools/lookup_usfid/public/
2. Enter your date of birth (mm/dd/yy) and social security number (no dashes)
3. Type in the security password shown on the screen.
4. Click Submit.
5. Write the number down.

Step 2 - Get your Health Account

1. Follow the steps below under "New Account Request" to create your Health Account, then come back to Step 3.

Step 3 - Change or Update your email address and mailing address in OASIS

This step is required to ensure that you receive your financial aid information on time. This step can only be completed 48 hours after your account is created.

1. Go to the USF Net ID single sign-on at least 2 days after you create your Health Account.

   

2. Use your Health Account (i.e. nstudent@health.usf.edu) as the NetID.

3. Use the password you created when you created your Health Account.

4. On the NET ID home page hover over the "My Resources" tab on the ribbon across the top of the page, click "OASIS".

   

5. Select "Personal Information" from the menu.

   

6. Select "Update Addresses and Phones" from the menu

   

7. Choose "Permanent (stable, long term)" as the type of address to insert. The minimum to fill out is: Address line 1, City State/Province, and Zip/postal code for USA addresses. Foreign addresses require Address line 1, City, and Nation.

   

8. Click "Submit"

New Account Request - Student, Faculty, Staff, Resident, Fellow

The New Account request process is specific to a person's role. You will need the person's name, date of birth, and either Employee ID,GEMS ID, or U-Number. Questions will vary depending on the role you have selected and your responses to the questions.

1. Select the Role for the new account holder.

2. Enter the Date of Birth.

3. Enter the Source System ID.

   • Student - U-Number

   • Faculty & Staff - Employee ID or GEMS ID

   • Residents & Fellows - GEMS ID

4. Click Submit Query.

   

5. The system will try to validate the Name, Date of Birth and Source System ID.

   • If system is unable to validate information, a message will display with instructions on how to proceed.

     

   • If information is validated, the Create Account page will open. See Figure 2.

     

   Figure 2: Create Account page.

6. Complete the requested fields.

   NOTE

   Required fields are marked with a red asterisk ( * ).

   External email address, Elementary School and 4 digit PIN are unique identifiers that you pick that you can use to reset your password, if necessary.

   If you had a previous Health account that will be your only option as a Health Account user name, if you are a new Health user you will be given several options to choose from as your user id.

   Your hscnet id is your USF Health Username. You will use this id to access the USF Health network.

7. Click Submit.

   The following message will display: The account has been created. If you have any questions regarding your account, please contact the USF HEALTH Information Systems Support desk at (813) 974-6288, Option 2.

New Account Request - None of the Above

1. Select the Role for the new account holder as None of the Above.

2. Click Submit Request.

3. Select your affiliation with the university.

   NOTE

   If you select Employee at USF or Student at USF you will be advised to wait for your credentials before requesting your USF Health Account.

4. Complete the required fields.

5. Click Submit.

   NOTE

   If the information you enter matches an existing record you will have two options to select from, either the matched account or NONE.

   The following message will display: A verification email has been sent to your email address.

   You must access your external email and verify the request by clicking on the link provided to activate your account.

   Once you have verified the request, it will be sent to the authorized signer for the department that is sponsoring your account.

   IMPORTANT

   If you are the authorized signer submitting the request, you will need to log into the system and following the instructions for approving an account found in the Authorized Signer Process job aid.

Step 3: Create your USF Netid.

Everyone needs a USF Netid. This step can only be completed 48 hours after your Health account is created.

1. Go to the USF Net ID single sign-on at least 2 days after you create your Health Account.
2. On the left hand side of the page, click "Don't have a USF Netid? Create an account now".

   

3. Use your Health Account (i.e. nstudent@health.usf.edu) and create a USF NetID.
4. Use the password you created when you created your Health Account.

   

5. Click Activate NetID.
6. Your USF Netid now matches your Health Account and has the same password.

Step 4: Set your main USF email address.

1. If you are doing this step directly after the step above, this page will automatically open (https://netid.usf.edu/una/)

   

2. Click on Login.

   

3. Sign in.
4. However if you are designating your main email address sometime after you created your Netid then you must sign into MyUSF ( USF Net ID single sign on)
5. Click on "Manage My NETID"

   

6. The USF University Network Access Services page will open.
7. Click "Select your Official USF E-mail Address"

   

8. Choose your Health email address in the drop down box.

   

9. Click "Change Default Email Address.

If at any time you need to reset your password go to this link: Reset Password and follow the instructions.

Step 5: Take the Required Training in LEARN.

Residents are only required to take the below modules in LEARN. Sign in using your Health account and password.

• The USF Required Training for all faculty and staff
  
  • Unlawful Harassment Prevention
• Professional Integrity, Compliance and Information Security training that is required of all faculty, residents/fellows, students, staff and other members of the USF Health Community includes the following modules:
  • Professional Integrity at USF Health
  • False Claims Acts and USF Health Standards
  • Professional Compliance
  • HIPAA Compliance
  • Computer & Information Security
• The Role-based Training Course contains modules that are required for employees with certain roles and functions including the following modules:
  
  • Safety: Back to Basics
    (required for all employees working in clinical and lab settings)
    • Applying Standard Precautions
    • OSHA Fit Testing for Particulate Respirators
    • OSHA Bloodborne Pathogen (BBP) Education
    • Preventing Occupational Exposure to Bloodborne Pathogens
    • Selecting and Using Personal Protective Equipment
      
  • Additional Resident Training modules include:
    
    • Logging Duty Hours (Required by all Residents and Fellows)
  • The following training videos are REQUIRED for ALL incoming PGY-1s and Nephrology Fellows.
    
    • Central Venous Catheterization (video)
    • Central Venous Line Placement Subclavian Vein (video)
    • Ultrasound-Guided Internal Jugular Vein Cannulation (video)
      (the videos can only be seen by signing in with your Health account/password)

If you have any trouble creating your USF Health Account or with the training in LEARN, please contact USF Health IS at 813-974-6288 option 2 or via the "Live Chat" at http://livechat.health.usf.edu or by going to our home page http://health.usf.edu/is/home.htm .