Epic Information


USF Health is migrating from the Allscripts EMR to Epic (outpatient), and when completed these transitions represent a strengthening of the partnership between USF and TGH for patient care.

Epic is an electronic medical record system (EMR) and leading provider in hospitals and Academic Medical Centers with enterprise solutions for inpatient and ambulatory clinical, departmental, access, revenue cycle and practice management functions. Epic's current 200+ customers include other well-known academic medical centers and health care systems.

Obtaining Access to Epic

In order to obtain Epic access, every user must go through some type of training, either online, in person or a combination of both. There are assessments that must be passed in order to be considered efficient to use Epic. After a customer has successfully completing training, their information will be passed on to the security provisioning team to add the Epic access to their account.

Epic Technical Documentation:

Accessing the Epic Sandbox -

Using Dragon Medical with Epic -

Accessing Epic Production -

Epic Technical Frequently Asked Questions:

Go-Live for Cadence (Scheduling functions) will go live on 7/20/2015, and Epic Ambulatory (outpatient) will go live for the rest of USF Health clinics on (8/1/2015).
Epic will be accessed using the Virtual Desktop System called VMWare. This application will be deployed to computers in clinical areas, and there will be Samsung Cloud Stations deployed in other areas. Once the virtual desktop is launched and opens, then you will just click on the Epic icon to log into the system. When you are at a TGH facility Citrix will be used to access Epic, but in USF facilities VMWare is the standard.
Epic works quite differently from PCIS, as to install it locally on a computer requires a large set of files and complex configuration on the local computer. Epic is also a larger system which takes up several gigabytes of space on the local computer. Anytime a change occurs it would need to be deployed to 1000+ computers in a short period of time, and if a computer is off or can’t be contacted those computers could lose access to Epic. This could cause a major disruption in the ability for the faculty and staff to care for our patients, so we went with the approach many other Epic customers have used to deploy the application to it’s customers.
When you log into the Virtual Desktop access to the existing PCIS system will still be available along with the Epic Icon, so you should be able to access those applications from within the same desktop.
There is an all about epic portal setup that contains more information about the clinical aspects of the implementation, you can get to the portal at http://epic.health.usf.edu and you will need to login with your email ID and password.