ETA > Support Services

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The Office of Educational Technology and Assessment prides itself in providing high-quality service to faculty in order to create instructionally sound online courses. Since 1996, we have collaborated with faculty to successfully transition traditional courses to an online environment. Faculty work with assigned ETA instructional designers to create a course plan, develop online course materials and deliver their courses to an online audience.

If you are interested in offering an online course at the College of Public Health , please contact our office.

Online Academic Programs

In addition to supporting the online MPH program, the ETA office also assists with the delivery of four online graduate certificate programs namely, Public Health Generalist, Disaster Management, Humanitarian Assistance and Public Health Policy and Programs.

Course Design and Development

Each semester ETA office supports close to 2000 students in online graduate and undergraduate public health courses. Faculty work with assigned ETA instructional designers to create a course plan, design and develop online course materials and deliver their courses to an online audience. With the help of a skilled instructional design team, online courses are delivered using multimedia technologies such as the Internet, DVDs, CDs, videotape, streaming media, web-based tutorials etc. Faculty within these courses utilizes email, web conferencing, discussion forums, blogs, wikis and virtual chat features to enhance online instruction. Synchronous programs such Elluminate is used for real-time interaction among faculty and students. The ETA office also maintains and manages the distance learning studio and a multimedia studio to meet the needs of faculty and staff.

Student Support

All students are required to meet minimum technology requirements in order to participate in the online courses. Students receive condensed course information prior to registration on all online courses. Student expectations are clearly defined in “course at a glance” documents which assist students in planning their semester. In addition, the ETA office provides technical assistance to all students registered for any online public health course. Technical assistance is provided via multiple avenues, namely, phone, email, live chat within 24 hours of first receiving a technical problem incident. Students are provided live assistance during allotted exam times which include evenings and weekends.

Videoconferencing

The ETA office has H.323 videoconferencing capabilities that allow networking for up to 4 remote sites. Videoconferencing has been used to deliver distance-based courses to regional campuses and by faculty in research projects.

Teleconferencing

The ETA office has uplink and downlink satellite capabilities and has participated and hosted numerous public health related teleconferences of interest to the COPH community.

Faculty Development for Online Learning

The ETA office is charged with faculty development related to online teaching and facilitation. Based on experiences with online faculty and students, ETA staff develop professional development opportunities or just in time training to enhance skills in the area of online teaching and learning.