a1 Advanced Healthcare at USF Health: Patient Care

Patient Experience

Carol and Frank Morsani Center for Advanced Healthcare &
USF Health South Tampa Center for Advanced Healthcare

Patients will have the option to:

  • Request appointments online with questionnaires guiding them to the right place
  • Complete registration, medical information, HIPAA, and medical records release online at their convenience
  • Request reminders via email or phone and receive directions to facility
  • Electronically check in 24 hours prior to visit and print appointment summary

At location, patients will find:

  • Many specialty services at one location, with the capability to schedule multiple appointments in one day
  • Valet car parking
  • Concierge to greet and direct patients to appropriate office
  • Access to TVs, computer stations, wireless capability
  • Kiosk available in waiting room, where patient can opt to self check-in, confirm credit card payment, and electronically sign all documents
  • Services brought to patient, including in-person and video consults with specialists
  • Same day results and follow-up care
  • Personalized patient education in our patient library
  • Sweetbay Pharmacy conveniently located on the 1st floor (Morsani Center only)

    Sweetbay Pharmacy
  • Valet has the car waiting for the patient

Patient follow up:

  • Timely results reported and available for review on-line
  • Follow-up calls and surveys to check patients progress
  • Patient satisfaction survey via e-mail
  • E-visits and e-mail correspondence
  • Current health updates and information are e-mailed to the patient
  • Appointment reminders to schedule next annual exam, or other services
  • Access to patient and family members' medical records
  • Ability to correspond and follow family members' health
  • Access to support groups

 

USF Health has an integrated team approach to disease management and prevention to create a lifelong partnership with our patients with increased quality and safety and superior service.

 

quality patient care

12901 Bruce B. Downs Blvd. • Tampa, FL 33612
Page Last Modified on 10/13/2011
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