Desktop Support Services
USF Health

Desktop Computer Standards

The minimum PC standard specifies the level a machine must meet to be eligible for on-site hardware support.  These standards are for machines used for personal/office productivity, e.g. general network access, e-mail, word processing, database, or information handling, and are intended to encourage retirement and replacement of antiquated equipment.  Machines used in a dedicated research capacity, e.g. as controllers or data collection points for scientific equipment are exempt. 

Minimum PC Standard

Recommended PC Standard

Processors (CPU)

Intel Core 2 Duo

AMD Phenom

CPU

 

Intel i3

Intel i5

Intel i7

AMD Phenom II

 

Memory

2 GB

Memory

4 GB

Hard Drive

120 GB Hard Drive

(8 GB Free on Drive C)

Hard Drive

250 GB Hard Drive

(15 GB Free on Drive C)

Optical Drive

24x CD/CDR Drive

Optical Drive

CD/DVDR Drive 

Operating System
Windows XP (SP 3)
Operating System
Windows 7 Ultimate (64 - bit)

Note:  All PC's should have a functional network card.

  

Recommendations for New Computer Purchases

Desktop Computers

We support the Apple**, Dell, and HP** line of computers.

Approx: $1300 as of
January 2011

We strongly recommend getting the three year warranty on any Apple, Dell, or HP computer purchases.  Here is a sample configuration that we support.

**For Apple & HP machines certain hardware service hardware replacement service work may not be able to be performed by USF Health IS at this time.

Laptop Computers

We support the Apple**, Dell, and HP** line of laptop computers.

Approx: $1,250 as of
 January 2011

We strongly recommend getting the three year warranty on any Apple, Dell, or HP computer purchases.  Here is a sample laptop configuration that we support.

**For Apple & HP machines certain hardware service hardware replacement service work may not be able to be performed by USF Health IS at this time.

Model OptiPlex 980 MiniTower Model Latitude E6420
Processor Intel Core i5 2400 Processor (3.2 GHz) Processor Intel Core i3-2310m (2.10 GHz)
Memory (RAM) 4 GB DDR 3 Memory (RAM) 4 GB DDr3 - 1333 Mhz
Video Card 512 MB ATI Radeon Video Card Intel HD Graphics 3000
Hard Disk 500 GB SATA Hard Disk 250 GB
Monitor / Speakers Deel E Series E1911 19" Wide Monitor Wireless Card Dell Wireless 1501 802.11b/g/n Mini Card
Hardware Support 3 Year Limited Warranty Hardware Support 4 Year Limited Warranty
 
Operating System
Windows 7 Ultimate Edition (64-bit)
 
Operating System Windows 7 Ultimate Edition (64-bit)
CDRW/DVD
16X DVD+/-RW  Combo Drive   CDRW/DVD 8X DVD+/-RW Combo Drive

Notes: The options listed are those about which we are most commonly asked.  The list is not comprehensive and additional options are listed on the Dell Web site for each of these systems.  Desktop systems will need a keyboard, mouse, , etc.  Notebook systems will need a carrying case and may need other options.   Each of these systems offer various processor options; those listed are the recommended minimums. 

*Any laptop purchased with USF Funds will be required to have PGP Encryption software installed on the laptop.  For more information please follow the link below.  http://www.it.usf.edu/purchasing/information/utsb/encryption

To get the latest special pricing for institutional purchases visit Dell's USF "Premier Page" there you will first find some standard configurations Dell recommends.  To see everything available click on the Full Catalog link. 

  Dell's USF/HSC Premier Page  

 If you have questions when ordering please feel free to call our Support Desk at 974-6288.

      

Printers and Scanners

Hewlett-Packard Products are Recommended
We will be happy to assist is determining a product that meets your specific needs.
View their current products at: http://www.hp.com/

State Contract Vendor:
Pomeroy Computer Resources,
3740 St.Johns Bluff Rd. S.
Suite 19, Jacksonville, FL 32224
Attn. State team/Education Sales,
phone:800-864-8684 - fax:904-565-2312
State Contract #250-000-03-1
FEI #31-12227808