Restore Data

Description

Certain applications and technology systems have their data backed up on regular intervals to data protection systems. These systems allow for restoration of data in the event of a catastrophic loss of data, or even accidental deletions. The data can generally be restored to within one to two days depending on the system and data in question. Email is not backed up currently, and is not able to be restored in the event of a deletion.

How to Request This Service

Submit a service request via the customer portal or via an email to support@health.usf.edu in order to request assistance with obtaining this service.

Charge

There is no charge for this service.

Eligibility

Faculty

Staff

Other

Availability

Infrastructure is in place 24x7 except during advertised system maintenance, and restores are conducted during normal business hours.

Support

When experiencing an issue with your email account, please visit the Health IS Live Chat Portal at to https://livechat.health.usf.edu/, or submit a service request to support@health.usf.edu (external addresses are accepted) for a technician to assist you.

Options for this service

There are currently no other options for this service.

IS Newsletter » Current Outages
[Resolved] Avaya Call Management System
Wed, 17 Dec 2014 13:42:08 +0000 Description: The Avaya call management system is currently experiencing an [...]