USF Health manages several firewalls to protect assets by restricting access to them. Requests for changes to this access must adhere to specific guidelines, please see Firewall Change Request Process.
Send an email describing request to email@example.com or fill out the request form at the USF Health IS Self-Service Portal (health.usf.edu/is).
There is no charge to the user for this service.
Contact the IS Services Service Desk by submitting a ticket via the USF Health IS Self-Service Portal, by phone at 813-974-6288 option #2, via email at firstname.lastname@example.org (for security related issues), or get walk-in help at the walkup desk located on the 2nd floor of the Faculty Office Building (MDF).
- Please choose an issue * -
Hardware (printer, scanner, mouse, monitor...etc)
Microsoft Office (Word, Excel...etc)
Select an Issue *
HSCNET Password Reset
PCIS Password Reset
Type of Ticket *
Would like to Submit a Request
This is affecting the Building
Classroom/Department is Affected
Multiple users are being Affected
Only Affecting myself
Systems Affected *
Academic Services Affected
Clinical Systems Affected
Work or Service Affected
Work or Service is Down
To attach a file please email support: Attach File
* Please make sure you reserve your own room on the Outlook calendar for Video Conferences
VTC Presentation *
Panopto Recording *
Link to Canvas Course *