Carole Wallace Post
Deputy Chief Operating Officer, USF Health
Carole joined the USF Health senior leadership team in October 2016.
She works closely with the leadership teams at USF main campus to help ensure that our growing footprint in downtown Tampa evolves in the most complementary and efficient manner possible. Her initial focus will be at the Center for Advanced Medical Learning and Simulation (CAMLS), to help assess opportunities that can lead to an optimal financial model for CAMLS. She will help solidify the relationship between CAMLS and the new Morsani College of Medicine (MCOM) downtown campus to ensure a strong alignment and a cohesive approach, and identify and implement initiatives to help CAMLS achieve long-term success.
As a member of the executive team, Carole helps provide strategic direction and facilitates and drives decision-making. She focuses on achieving operational efficiency in a measured, monitored, and objective manner and by engaging a broad range of internal and external stakeholders. She will also help plan the logistics of the new MCOM and Heart Institute occupancy, ensuring that all downtown assets are collaborating so that USF Health continues to flourish.
A native of the Tampa Bay area, Carole spent nearly 20 years in New York City (NYC). Most recently, she was the executive vice president and chief operating officer at New York Law School. Prior to that she held a number of senior positions at the city of New York under Mayors Michael Bloomberg and Rudy Giuliani, including being the first woman to serve as commissioner of the NYC Department of Information Technology and Telecommunications.
At New York Law School she was responsible for day-to-day operations of a 225,000-square-foot urban campus serving 1,000 students. She led the school’s strategic initiatives, largely focused on improving the financial and operational stability of the organization, as well as its reputation and standing in the legal community. In 2013, she led the development of the school’s first strategic plan and for the past three years has led the publication of an annual Outcomes Report – a highly transparent approach to accountability. Her efforts contributed to the school experiencing the most significant jump (23 spots) in the U.S. News & World Report ranking for a New York State law school during the past four years.
As a NYC commissioner, she led a staff of 1,200 and managed a $350 million operating budget. She was responsible for dozens of city service modernizations, public-private partnerships, and innovative sourcing agreements.
Before serving as a NYC commissioner, Carole led the city of New York Mayor’s Office of Operations, which focused on improving services to the public through improved transparency and accountability. She also served as executive director of strategic planning for the NYC Department of Buildings, where she was heavily involved in aiding the rebuilding process following the 9/11 terrorist attacks.
Before joining city government, she practiced law in Palm Beach County. During that time she served as city attorney as well as acting city manager for the city of Palm Beach Gardens. Before attending law school, she worked in Tampa at Health Plan Services in the Westshore area. She has a bachelor’s degree from the University of Florida and a JD degree from Seton Hall University School of Law and is licensed to practice law in New York and Florida.